Frequently Asked Questions

1. If your pet goes missing, click on “Issue Alert” on our website. A Missing Pet Alert will be issued on this website and our Facebook Pet Group which is accessible by the public 24/7.
2. The finder of your pet calls 1300 738 999 to enter the unique Pet ID number, both shown on your Pet’s tag and on our website.
3. Our Pet Reunite phone service will dial your registered phone numbers automatically and lets you speak to the person who found your pet, instantly.

There are many ways to benefit with our service. Some of the main benefits are:

1. Issue a Missing Pet Alert on the web and Facebook
2. Notify local vets and animal pounds quickly
3. Ability to print ‘Missing Pet Flyer’ easily
4. Connect up-to 5 of your phone numbers instead of one on your Pet ID Tag

We are an Online Membership Platform where a pet owner can register their pet’s details to issue a missing pet alert quickly and easily if they ever go missing.